Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.theinspectconnect.com, and Inspect Connect and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Inspect Connect include theinspectconnect.com and IC. The IC website is a Homeowner (tools for homeowners) site. By using the IC website, you consent to the data practices described in this statement. 

Collection of your Personal Information 

In order to better provide you with products and services offered, IC may collect personal information from you when you register for an account with us, when you sign up to receive promotional communications from us, or when you otherwise use our services. The personal information we collect may include your name, email address, phone number, IP address, and any other information you voluntarily provide to us. (DO WE “COLLECT” OTHER INFO?)

If you purchase IC’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. (WE HAVE 3rd PARTY PAYMENT PROCESSOR?)

IC may also collect anonymous demographic information, which is not unique to you, such as your: 

• Address
• Name
• Email
• Phone Number

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through IC’s public message boards, this information may be collected and used by others. 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. 

Use of your Personal Information 

IC collects and uses your personal information to operate and deliver the services you have requested. This personal information is collected for the following legitimate purposes:

• To provide you with our services, such as creating and managing your account, processing payments, and providing customer support.
• To send you promotional communications, such as newsletters and product updates
• To improve our services, such as analyzing usage data and identifying trends
• To protect our rights and property, such as detecting fraud and enforcing our terms of service.

IC may also use your personally identifiable information to inform you of other products or services available from IC and its affiliates. 

Data Aggregation and Sharing 

IC may collect and aggregate certain types of personal data, such as demographic information, usage patterns, and device preferences, to create anonymized and non-identifiable datasets. These aggregated datasets may be shared, rented, leased or sold to third-party partners, such as research institutions, data analytics firms, or marketing agencies, for the following purposes

• To improve our understanding of user behavior and trends
• To develop new products and services that better meet user needs
• To conduct market research and identify potential opportunities
• To provide targeted advertising and personalized recommendations 

When sharing aggregated data, we will take steps to ensure that it is fully anonymized and cannot be linked back to individual users. We will also enter into data sharing agreements with third-party partners that clearly outline data usage limitations and user privacy protections.

IC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. IC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to IC, and they are required to maintain the confidentiality of your information. 

IC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on IC or the site; (b) protect and defend the rights or property of IC; and/or (c) act under exigent circumstances to protect the personal safety of users of IC, or the public. 

Opt-Out of Sale or Disclosure of Personal Information to Third Parties 

You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the sale or disclosure of your personal information. If you exercise your right to opt-out of the sale or disclosure of your personal information, we will refrain from selling or disclosing your personal information, unless you subsequently provide express authorization for the sale or disclosure of your personal information. To opt-out of the sale or disclosure of your personal information, email us at INFO@THEINSPECTCONNECT.COM.

Tracking User Behavior 

IC may keep track of the websites and pages our users visit within IC, in order to determine what IC services are the most popular. This data is used to deliver customized content and advertising within IC to customers whose behavior indicates that they are interested in a particular subject area. 

Automatically Collected Information 

Information about your computer hardware and software may be automatically collected by IC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the IC website.

Use of Cookies 

The IC website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize IC pages, or register with IC site or services, a cookie helps IC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same IC website, the information you previously provided can be retrieved, so you can easily use the IC features that you customized. 

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the IC services or websites you visit. 

Links 

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. 

Security of your Personal Information

IC secures your personal information from unauthorized access, use, or disclosure. IC uses the following methods for this purpose: 

•  SSL Protocol. 
• Using encryption to protect your data in transit and at rest.
• Implementing access controls to restrict who can access your data.
• Regularly monitoring our systems for security vulnerabilities.

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.  

Right to Deletion 

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: 

• Delete your personal information from our records; and 

• Direct any service providers to delete your personal information from their records. 

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: 

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; 

• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; 

• Debug to identify and repair errors that impair existing intended functionality; 

• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; 

• Comply with the California Electronic Communications Privacy Act;  

• Comply with an existing legal obligation; or 

• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.   

Children Under Thirteen 

IC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. 

Disconnecting your IC Account from Third Party Websites 

You will be able to connect your IC account to third party accounts. BY CONNECTING YOUR IC ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third party account at any time. Users may learn how to disconnect their accounts from third-party websites by visiting their “My Account” page. Users may also contact us via email or telephone. 

Opt-Out & Unsubscribe from Third Party Communications 

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of IC by contacting us here: 

– Web page: LANDING PAGE FOR OPT-OUT? 

– Email: Info@theinspectconnect.com 

– Phone: OPT OUT NUMBER? 

E-mail Communications 

From time to time, IC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from IC or click on a link therein. 

If you would like to stop receiving marketing or promotional communications via email from IC, you may opt out of such communications by Customers may unsubscribe from emails by “replying STOP” or “clicking on the UNSUBSCRIBE button.”. 

External Data Storage Sites 

We may store your data on servers provided by third party hosting vendors with whom we have contracted.  

Changes to this Statement 

IC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. 

Contact Information 

IC welcomes your questions or comments regarding this Statement of Privacy. If you believe that IC has not adhered to this Statement, please contact IC at: 

Inspect Connect 

Shirlene 

_____, California _________________ 

Email Address: 

Info@theinspectconnect.com 

Telephone number: 

_________________ 

Effective as of November 29, 2023